MDU E-Guide
An e-guide for multifamily network teams, IPs, and property stakeholders
An e-guide for multifamily network teams, IPs, and property stakeholders
2×2, 4×4, Whatever It Takes How many antennas does an apartment actually need? In the classic 1983 movie Mr. Mom, Michael Keaton is asked if he’s wiring his house for 220 volts, famously bluffing back: “220, 221, whatever it takes.” This has become vernacular for the universal urge to sound decisive while quietly assuming bigger…
For decades, automakers competed primarily on performance. Horsepower, acceleration, handling, and fuel efficiency helped distinguish one vehicle from another. Then safety became a more prominent part of the purchase decision. Features such as airbags, anti-lock brakes, collision detection, blind-spot monitoring, and automatic emergency braking evolved into premium options and important measures of vehicle quality. Consumers…
In Simon & Garfunkel’s classic song “The Sound of Silence,” silence feels heavy, haunting, and full of meaning. But for customer support leaders at a broadband provider (and those of us who serve as the family IT/Customer Support guru), silence can mean something much more positive. It can mean the phone is not ringing (or…
Airlines do not fly the same aircraft on every route. They use mixed fleets because the right plane depends on demand, distance, airport constraints, and operating cost. Too many aircraft waste money. Too little leaves revenue behind. Fiber access planning now works the same way. Operators have more capacity options than ever: GPON, 10GPON, 25GPON,…
Opening: When the Experience Breaks, Nothing Else Matters We’ve all had the same moment. You sit down to watch a show. The platform loads. The picture sharpens to 4K—and then suddenly, the spinning wheel appears. Buffering. Again. It doesn’t matter whether the content is coming from a world-class streaming platform. It doesn’t matter how advanced…
The House Divided: A Tale of Two Philosophies Picture the scene. It’s Saturday afternoon in the fall. The living room is divided—not by a wall, but by a loyalty that runs deeper than most things in life. One side of the couch is wearing crimson; the other is wearing orange and blue. Alabama versus Auburn….
We’ve all experienced it. A dead zone in the bedroom.A choppy video call from the basement.Endless buffering during movie night. Your Wi‑Fi signal looks strong everywhere, yet the experience falls short. As broadband speeds push deeper into the multi‑gig era, expectations for flawless, wall‑to‑wall Wi‑Fi have risen just as fast. For consumers and for the…
Stop Managing Devices. Start Managing Experiences. Retail transformed itself by moving from gut feel and generic promotions to data-driven personalization powered by Customer Data Platforms, predictive analytics, and real-time engagement. That shift improved margins, loyalty, and competitiveness. Broadband service providers are now at a similar inflection point. A robust cloud management platform, combined with AI…
There was a time when the horse and buggy met all our transportation needs, until the automobile redefined what “good enough” meant. Cable broadband is at a similar moment. HFC/DOCSIS has served well, but customer expectations and competitive realities now call for a strategic embrace of fiber, not as a replacement for everything overnight, but…