TV/Video News & Trends
TV/Video News & Trends
Customer Experience Improves with Focus on Service Rep
Employee productivity and customer loyalty can improve with a shift in perspective. Businesses that make service reps their top priority are likely to see this growth. Gartner, Inc. conducted a study where more than 2,000 customer service reps from roughly 30...
IoT Security Spend Will Grow 300% to $6 Billion by 2023
Juniper Research conducted a new study, which concluded that the spending on IoT cybersecurity solutions is projected to reach over $6 billion globally by 2023. This rapid growth is set to rise by nearly 300% due to spending by product and service providers in...
Esports Viewing is on the Rise
Parks Associates released new research on esports. They are defined as "professionally or semi-professionally organized competitive video gaming events," which include big-name titles like "League of Legends," "Call of Duty," and "Street Fighter." It is a rapidly...
Increasing PC Prices Will Lead to Flat Growth of Global Device Shipments
Worldwide shipments for PCs, tablets and cell phones are on track to grow 0.9%, reaching 2.28 billion units in 2018. This growth percentage is due to PCs declining 1.2% and cell phones increasing by 1.4%. Ranjit Atwal, research director at Gartner, says that the "PC...
College Wi-Fi Budgets Span from $750K to $1 Million
According to the Association of College and University Housing Officers-International (ACUHO-I), Connectivity on college campuses, connectivity is growing in capacity and speed. The organization’s annual ResNet Report showed 2 out of 3 colleges provide full campus...
Pew Research Center: Public Attitudes Towards Technology Companies
In a recent study, Pew Research reported that a sizable number of Americans believe that digital technology companies privilege the views of certain groups over others. Around 43% of Americans feel that major technology firms support the views of liberals over...