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R3010UW(AP)
11 Mbps (802.11b) Wireless Access Point
This product is no longer available for sale and there is only limited support available for it.

 

 

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Downloads
Software/Firmware Downloads
2003-08-13 Firmware Upgrade - R3010UW(AP) 1.0.1.49.18
Instructions NOTE: Actiontec Electronics will not provide a refund or replacement, for products that have failed due to the loading of incorrect firmware or the testing of custom firmware.

(To identify your Actiontec product, look for the model number. It is located on the FCC sticker, found on the bottom or back of the product. Typically the model number is in the sticker's upper right hand corner.)

This Firmware Upgrade (1.0.1.49.18) is for the R3010UW(AP) ONLY. It is not to be used on any other model of router, access point or gateway. This is a NCS (Non-Customer Specific) Firmware, and is not intended as an Upgrade for ANY ISP Specific Firmware, regardless of version number. Therefore, you should not load a NCS Firmware Upgrade on to a gateway that currently has an ISP Specific Firmware installed. The reverse is also true. You should not load an ISP Specific Firmware Upgrade on to a gateway that currently has a NCS version installed. These types of Upgrades frequently result in a nonfunctional device.

Clicking the link above will initiate the download, and at the prompt 'Do you want to run or save this file?' select 'Save'. At the following 'Save As' dialog, be sure to select a familiar location to save the file, like 'My Documents' or the 'Desktop', so that the file will be easy to find later.

 

Configuration Utility Updates
2002-07-11 Installer - R3010UW(AP) 11Mbps Wireless AP
This software installs the locating and configuration utility for the R3010UW(AP) 11Mbps Wireless Access Point.

Clicking the link above will initiate the download, and at the prompt 'Do you want to run or save this file?' select 'Save'. At the following 'Save As' dialog, be sure to select a familiar location to save the file, like 'My Documents' or the 'Desktop', so that the file will be easy to find later.

When the download has finished, extract everything from the compressed Zip file. Open the folder that is created and run the Setup application to begin the installation process. Follow the prompts to complete the install.

 

Driver Updates
2002-02-05 USB Driver - R3010UW(AP) Wireless AP
Instructions
There are USB drivers for Windows 98SE, ME, 2000 and XP included in this download.

(Our RAW Drivers do not use a 'Setup' program to install, instead they are installed via the Windows Hardware Wizard. Once the drivers are extracted, each Operating System has it's own folder with an INF file, that the Wizard uses to install the driver.)

Clicking the link above will initiate the download, and at the prompt 'Do you want to run or save this file?' select 'Save'. At the following 'Save As' dialog, be sure to select a familiar location to save the file, like 'My Documents' or the 'Desktop', so that the file will be easy to find later.

 
Frequently Asked Questions

Do I need to have an Actiontec Wireless Card or Adapter to connect to an Actiontec Wireless Modem or Router?

Can the Wireless on this device be updated or upgraded?

How is a replacement Actiontec CD obtained?

Is there a way to clear or reset the Admin username and password on an Actiontec R Series Router, Modem or Wireless Access Point?

How do I Reset the Actiontec to its default settings?

Do Actiontec Access Points, Modems and Routers support Wireless Bridging?

Should I change the Actiontecs Wireless Settings, or should I leave them at the default values?

What is the current firmware version for my Actiontec Device?

Do I need to have an Actiontec Wireless Card or Adapter to connect to an Actiontec Wireless Modem or Router?
No. Actiontec Wireless products are not proprietary. All Actiontec Wireless Modems, Routers and Access Points conform to recognized Standards, so any properly functioning Wireless Card or Adapter, that conforms to the same Standard, should be able to connect.

Can the Wireless on this device be updated or upgraded?
No, the antenna on this device is permanently attached, and cannot be changed or upgraded.

How is a replacement Actiontec CD obtained?
There are two methods for obtaining a replacement Actiontec CD.
1. Downloading the ISO for free from the Actiontec Support Site. If an ISO is available, it will be posted along with all other Drivers and Software, on the support page for that product. Instructions for converting the ISO file into a CD can be downloaded along with the ISO.
2. Contacting Actiontec Technical Support by phone. Actiontec CDs can be mailed to you by US Mail for free. To have one mailed to you call: 1-800-371-0442 (USA), 0800-180-4434 (UK)
Please have your product name and model number, or CD part number if available ready.

Is there a way to clear or reset the Admin username and password on an Actiontec R Series Router, Modem or Wireless Access Point?
Yes, but clearing the password also resets the configuration of the device. So following a reset, the modem or router will need to be completely reconfigured.
To reset an 'R' Series Router, Modem or Wireless Access Point, begin with the unit powered up. Then using a small tool, depress and hold the Reset button on the back of the device for 10 seconds, and then release it. The only 'R' Series device that cannot be reset is the R4500U. This is because it was designed and built without a Reset button; but there are step by step directions for clearing a lost password available on the page for that product.

How do I Reset the Actiontec to its default settings?
Begin with the power light solid Green. Then using a small tool, press and hold the Reset button in for 10 seconds, then release the button. It will take 30 to 40 seconds for the Actiontec to restart.
(Be aware that ALL configuration settings stored in the Actiontec will be lost when resetting the unit, and that it will need to be reconfigured, once it has restarted.)

Do Actiontec Access Points, Modems and Routers support Wireless Bridging?
No, Wireless Actiontec Modems, Routers and Access Points do not support Wireless Bridging; they function as standard wireless access points, only.

Should I change the Actiontecs Wireless Settings, or should I leave them at the default values?
It is always good pratice to change the default settings of a Wireless Modem, Router or Access Point. ( See the following recommended changes. )

1. Change the Name of the Wireless Network.
( SSID, ESSID and Network Name, are different terms for the same thing. )

The Network Name should be changed to something that is unique, but easy for you to remember. It should not identify you, your household or place of business in any way.

2. Use the Best Encryption Available on your Router or Access Point.
( WPA2, WPA, WEP and WPS are the most common types available. )

Use WPA2 if possible, and WPA if WPA2 is not available. Use WPS to setup your WPA wireless security if your router and adapters are compatible with Wireless Protected Setup (WPS). Use WEP if it is the only option available on your Router or Access Point.

3. Replace the default key / passphrase with one that is unique and random.
( Regardless of encryption type, the security will hinge on the Key / Passphrase. )

If your Router will allow the use of WPA or WPA2 then you are not limited to hexadecimal characters, and your key / passphrase can be from 8 to 63 ASCII characters in length. It is recommended that the key be no less than 20 characters in length as a minimum; and it is extremely important that the characters are random. That means capitol letters, lower case letters, punctuation and NO words or names.

If you are able to use WPS then the Router and Adapter will determine your key and how it is entered.

If your Router limits you to using WEP, you will likely also be forced to use only hexadecimal characters (the numbers 0-9 and the letters A-F). This type of key is rarely case sensitive, but it is even more important to be sure to make the key as random as possible. It is recommended that you a key of 26 hexadecimal characters. This length key is referred to as either 104 or 128 bits depending on the manufacturer.

What is the current firmware version for my Actiontec Device?

This document lists the current and legacy product firmware versions for Actiontec products. Actiontec does not maintain/provide firmware upgrades for devices supplied by an Internet Service Provider. Contact your ISP for firmware upgrades for devices supplied by the ISP.

Current Firmware Versions

If a product is not listed in the document, then there has been no firmware update or upgrade released for that product.

Contact Support

Online

Email support via the "Technical Support Request Form" is available to ALL products, and is always FREE.

Fax

Fax based support can be utilized by any product, and it too is FREE.
There is one Telephone number for Technical Support via FAX: (719) 522-9421

Phone

Telephone based Technical Supports availability is determined by the product and the place of purchase.
  • If you purchased the Actiontec product in a retail store, the accompanying documentation will identify the types of support available for that product.
  • If you purchased the Actiontec product from your ISP, your first point of contact will always be the ISP.
If you are calling from within the United States, dial: 1 (888) 436-0657
There is no documentation available for this product.